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NOTICE OF PRIVACY PRACTICES
This
notice describes how medical information about you may be used and
disclosed and how you can get access to this information. Please
Review it carefully.
This
notice applies to all of the records of your care generated by the
practice, whether made by the practice or an associated facility.
This
Notice of Privacy Practices describes how we may use and disclose
your protected health information to carry out treatment, payment or
health care operations and for other purposes that are permitted or
required by law. It also describes your rights to access and control
your protected health information. "Protected Health
Information" is information about you, including demographic
information, that may identify you and that relates to your past,
present or future physical or mental health or condition and related
health care services.
We are
required to abide by the terms of this Notice of Privacy Practices.
We may change the terms of your notice at any time. The new notice
will be effective for all protected health information that we
maintain at that time. Upon request, we will provide you with any
revised Notice of Privacy Practices by calling the office and
requesting that a revised copy be sent to you in the mail or asking
for one at the time of your next appointment.
The
practice provides this Notice to comply with the Privacy Regulations
issued by the Department of Health and Human Services in accordance
with the Health Insurance Portability and Accountability Act of 1996
(HIPAA).
OUR
THOUGHTS ABOUT YOUR PROTECTED HEALTH INFORMATION:
We
understand that your medical information is personal to you, and we
are committed to protecting the information about you. As our
patient, we create electronic and paper medical records about your
health, our care for you, and the services and/or items we provide
to you as our patient. We need this record to provide for your care
and to comply with certain legal requirements. We are required by
law to:
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Make
sure that the protected health information about you is kept
private;
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Provide
you with a Notice of our Privacy Practices and your legal rights
with respect to protected health information about you; and
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Follow
the conditions of the Notice that is currently in effect.
HOW
WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
The
following categories describe different ways that we may use and
disclose protected health information that we have and share with
others. Each category of uses or disclosures provides a general
explanation and provides some examples of uses. Not every use or
disclosure in a category is either listed or actually in place. The
explanation is provided for your general information only.
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Medical
Treatment. We use previously given medical information
about you to provide you with current or prospective medical
treatment or services. Therefore we may, and most likely will,
disclose medical information about you to doctors, nurses,
technicians, medical students, or hospital personnel who are
involved in taking care of you. This includes sharing
information with medical labs and testing facilities. For
example, a doctor to whom we refer you for ongoing or further
care may need your medical record. Different areas of the
Practice also may share medical information about you including
your record(s), prescriptions, requests of lab work and x-rays.
We may also discuss your medical information with you to
recommend possible treatment options or alternatives that may be
of interest to you. We also may disclose medical information
about you to people outside the Practice who may be involved in
your medical care after you leave the Practice; this may include
your family members, or other personal representatives
authorized by you or by a legal mandate (a guardian or other
person who has been named to handle your medical decisions,
should you become incompetent).
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Payment.
We may use and disclose medical information about you for
services and procedures so they may be billed and collected from
you, an insurance company, or any other third party. For
example, we may need to give your health care information, about
treatment you received at the Practice, to obtain payment or
reimbursement for the care. We may also tell your health plan
and/or referring physician about a treatment you are going to
receive to obtain prior approval or to determine whether your
plan will cover the treatment, to facilitate payment of a
referring physician, or the like.
- Health-Care
Operations. We may use and disclose medical information
about you so that we can run our Practice more efficiently and
make sure that all of our patients receive quality care. These
uses may include reviewing our treatment and services to
evaluate the performance of our staff, deciding what additional
services to offer and where, deciding what services are not
needed, and whether certain new treatments are effective. We may
also use and disclose information about you for internal and
external utilization review and/or quality assurance, to
business associates for purposes of helping us to comply with
our legal requirements, to auditors to verify records, to
billing companies to aid us in this process and the like. We
shall endeavor, at all times when business associates are used,
to advise them of their continued obligation to maintain the
privacy of your medical records.
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Appointment Reminders. We may
use and disclose medical information to contact you as a reminder that you
have an appointment for medical care with the Practice. This contact my be
by phone, in writing, e-mail, a message on an answering machine, or
otherwise which could potentially be received or intercepted by others.
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Marketing. In
our effort to market the Practice and its services, mailings
addressed to you could identify you as a patient. These marketing
materials may be intercepted by others.
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Emergency
Situations. In addition, we may disclose medical information about
you to an organization assisting in a disaster relief effort or in
an emergency situation so that your family can be notified about
your condition, status and location.
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Research. Under
certain circumstances, we may use and disclose medical information
about you for research purposes regarding medications, efficiency
of treatment protocols and the like. All research projects are
subject to an approval process, which evaluates a proposed
research project and its use of medical information. Before we use
or disclose medical information for research, the project will
have been approved through this research approval process. We will
obtain an Authorization from you before using or disclosing your
individually identifiable health information unless the
authorization requirement has been waived. If possible, we will
make the information non-identifiable to a specific patient. If
the information has been sufficiently de-identified, an
authorization for the use and disclosure is not required.
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Required By
Law.
We will disclose medical information about you
when required to do
so by federal, state or local law.
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To Advert a
Serious Threat to Health or Safety. We may use and disclose
medical information about you when necessary to prevent a serious
threat either to your specific health and safety or the health and
safety of the public or another person. Any disclosure, however,
would only be to someone able to help prevent the threat.
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Workers
Compensation. We may release medical information about you for
worker's compensation or similar programs. These programs provide
benefits for work-related injuries or illness.
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Public Health
Risks. Law or public policy may require us to disclose medical
information about you for public health activities. These
activities generally include the following:
· To prevent or control diseases, injury or disability;
· To report child abuse or neglect;
· To report reactions to medications or problems with products;
· To notify people of recalls of products they may be using;
· To notify a person who may have been exposed to a disease or my
be at risk for contracting or spreading a disease or condition;
· To notify the appropriate government authority if we believe a
patient
has been the victim of abuse, neglect, or domestic
violence. We will
only make this disclosure If you agree or when
required or authorized
by law.
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Investigation
and Government Activities. We may disclose medical information to
a local, state or federal agency for activities authorized by law.
These oversight activities include, for example, audits,
investigations, and licensure. These activities are necessary for
the payor, the government and other regulatory agencies to monitor
the health care system, government programs, and compliance with
civil rights laws.
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Lawsuits and
Disputes. If you are involved in a lawsuit or a dispute, we may
disclose medical information about you in response to a court or
administrative order. This is particularly true if you make your
health an issue. We may also disclose medical information about
you in response to a subpoena, discovery request, or other lawful
process by someone else involved in the dispute. We shall attempt
in these cases to tell you about the request so that you may
obtain an order protecting the information requested if you so
desire. We may also use such information to defend ourselves, or
any member of our practice in any actual or threatened action.
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Law Enforcement.
We may release medical information if asked to do so by a law
enforcement official.
· In response to a court order, subpoena, warrant, summons or
similar
process;
· To identify or locate a suspect, fugitive, material witness, or
missing
person;
· About the victim of a crime if, under certain limited
circumstances, we
are unable to obtain the person's agreement;
· About a death we believe may be the result of criminal conduct;
· About criminal conduct at the Practice; and
· In emergency circumstances to report a crime; the location of
the
crime or victims; or the identity, description or location of
the person
who committed the crime.
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Coroners,
Medical Examiners and Funeral Directors. We may release medical
information to a coroner or medical examiner. This may be
necessary for example, to identify a deceased person or determine
the cause of death. We may also release medical information about
patients of the Practice to funeral directors as necessary to
carry out their duties.
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Inmates. If you
are an inmate of a correctional institution or under the custody
of a law enforcement official, we may release medical information
about you to the correctional institution or law enforcement
official. This release would be necessary (1) for the institution
to provide you with health care; (2) to protect your health and
safety or the health and safety of others; or (3) for the safety
and security of the correctional institution.
CHANGES TO THIS
NOTICE
We reserve the
right to change this notice at any time. We reserve the right to
make the revised or changed notice effective for medical
information we already have about you as well as any information
we may receive from you in the future. We will post a copy of the
current notice in the Practice. The notice will contain on the
first page, in the lower left hand corner, the date of the last
revision and effective date. In addition, each time you visit the
Practice for treatment or health care services you may request a
copy of the current notice in effect.
COMPLAINTS
If you believe your
privacy rights have been violated, you may file a complaint with
the Practice or with the Secretary of the Department of Health and
Human Services. To file a complaint with the Practice, contact our
office Manager Susan Kegley, who will direct you on how to file an
office complaint. All complaints must be submitted in writing, and
all complaints shall be investigated, without repercussion to you.
Susan Kegley can be reached at this number 276-623-4500 or
888-611-2191.
You will not be
penalized for filing a complaint.
OTHER USES OF
MEDICAL INFORMATION
Other uses and
disclosures of medical information not covered by this notice or
the laws that apply to us will be made only with written
permission, unless those uses can be reasonably inferred from the
intended uses above. If you have provided us with your permission
to use or disclose medical information about you, you may revoke
that permission, in writing, at any time. If you revoke your
permission, we will no longer use or disclose medical information
about you for the reasons covered by your written authorization.
You understand that we are unable to take back any disclosures we
have already made with your permission, and that we are required
to retain our records of the care that we provided to you.
PATIENT RIGHTS
This section
describes your rights and the obligations of this practice
regarding the use and disclosure of your medical information.
You have the
following rights regarding medical information we maintain about
you:
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Right to Inspect
and Copy. You have the right to inspect and copy medical
information that may be used to make decisions about your care.
This includes your own medical and billing records, but does not
include psychotherapy notes. Upon proof of an appropriate legal
relationship, records of others related to you or under your care
(guardian or custodial) may also be disclosed.
To inspect and copy
your medical record, you must submit your
request in writing to
our Compliance Officer. If you request a copy of
the information,
we may charge a fee for the costs of copying, mailing
or other
supplies (tapes, disks, etc.) associated with your request.
We may deny your
request to inspect and copy in certain very limited
circumstances.
If you are denied access to medical information, you
may request
that an outside committee review the denial. Another
licensed
health care professional chosen by the Practice will review
you request and the denial. The person conducting the review will no
be
the person who denied your request. We will comply with the
outcome
and recommendations from that review.
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Right to Amend.
If you feel that the medical information we have about you in your
record is incorrect or incomplete, then you may ask us to amend
the information, following the procedure below. You have the right
to request and amendment for as long as the Practice maintains
your medical record.
To request an
amendment, your request must be submitted in writing,
along with
your intended amendment and a reason that supports your
request to
amend. The amendment must be dated and signed by you
and
notarized.
We may deny you
request for an amendment if it is not in writing or
does not
include a reason to support the request. In addition, we may
deny your request if you ask us to amend information that:
· Was not created by us, unless the person or entity that created
the
information is no longer available to make the amendment;
· Is not part of the medical information kept by or for the
Practice;
Is not part of the information which you would be permitted to
inspect
and copy
Is inaccurate and incomplete.
To request this
list, you must submit your request in writing. Your
request must
state a time period no longer than six (6) years back an
may not
include dates before April 14, 2003 (or the actual
implementation
date of the HIPAA Privacy Regulations). Your request
should
indicate in what form you want the list (for example, on paper,
electronically). We will notify you of the cost involved and you
may
choose to withdraw or modify your request at that time before
any cost
are incurred.
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Right to Request
Restrictions. You have the right to request a restriction or
limitation on the medical information we use or disclose about you
for treatment, payment or health care operations. You may also
have the right to request a limit on the medical information we
disclose about you to someone who is involved in your care or the
payment for your care (a family member or friend). For example,
you could ask that we not use or disclose information about a
particular treatment you received.
We are not required
to agree to your request and we may not be able to
comply with
your request. If we do agree, we will comply with your
request
except that we shall not comply, even with a written request, if
the information is exempted from the consent requirement or we are
otherwise required to disclose the information by law.
To request
restrictions, you make your request in writing. In your
request,
you indicate:
·
What information you want to limit;
Whether you want to limit our use, disclosure or both; and
To whom you want to the limits to apply (e.g., disclosures to
your
children, parents, spouse, etc.)
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Right to Request
Confidential Communications. You have the right to request that we
communicate with you about medical matters in a certain way or at
a certain location. For example, you can ask that we only contact
you at work or by mail, that we not leave voice mail or e-mail, or
the like.
To request
confidential communications, you must make your request
in
writing. We will not ask you the reason for your request. We will
accommodate all reasonable requests. Your request must specify how
or where you wish us to contact you.
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